Student Dissertation

Agency : Comparative, Knowledge Gaps, Patient Safety Culture Dimensions

Methodology : The study was a cross-sectional survey comprising of a total of 100 respondents (45 nurses, 22 doctors, 19 technicians and 14 from administration). A set of six pages questionnaire was prepared for the study. The approval was taken from the Ethical Committee of the hospital. The study was carried out for one month. The method of collection was paper based.

Findings : The overall result showed a few significant knowledge gaps amongst the healthcare staff and strong areas of patient safety culture dimensions such as team work, organizational learning and hospital management support for patient safety. The study showed that the nurses were more knowledgeable regarding patient safety than the doctors. This was supported by the fact that 84% of the nurses knew about the international patient safety goals as compared to only 41 % of the doctors. In addition the questions related to the safe recapping procedures of used needles and early signs of pressure ulcers got the lowest correct responses. The overall perception of the professionals in the hospital towards patient safety culture is significantly high as evident by a higher number of average positive responses for the positive-worded items in the study and lower number of average positive responses for the negatively-worded items

Recommendations : Patient safety culture is an important measure in assessing the quality of healthcare organizations. It is gaining momentum and there is a worldwide growing recognition of the need to establish a culture of hospitals focused on patient safety. The study seems to evoke the need for more awareness related to patient safety knowledge and skills amongst the doctors and to address the high positive responses for the negatively worded dimensions so as to enhance the overall patient safety initiatives and culture of the hospital.