Student Dissertation

Agency : Cognitive; Emotional; Physical; Employee Engagement

Objective : • To measure the level of employee engagement at IKS on cognitive, emotional, and physical dimensions. • To assess the engagement of IKS employees on nine parameters of Engagement as proposed by CIPD. • To recommend strategies to enhance employee engagement for IKS health, Mumbai.

Background : Employee engagement is a phenomenon in the workplace that has started attracting the attention of many researchers. Due to its significance in improving workplace performance and profitability, much interest has been shown towards interpreting it as well as identifying its potential effect. Despite many challenges it is the priority of the organizations to engage employees in the face of fierce competition and changing priorities of employees, it is therefore important to gauge factors that influence

Methodology : A descriptive cross-sectional study was performed by conducting a survey to measure engagement level and identify measures to improve engagement at IKS, Mumbai among 200 employees over a duration of 3 months.

Findings : 43% of employees were cognitively engaged; 38% of employees were emotionally engaged and 44.5% of employees at IKS Health were behaviorally engaged

Recommendations : Employee engagement is a broad concept, closely related to motivation, which gives a useful focus on people management strategy. Study indicates that majority of the employees at IKS were engaged physically, emotionally, and cognitively. Females were found to be more engaged than males. Employee engagement at IKS can be increased by improvement in internal information flow within the organization, introducing measures to control high-stress levels among employees and providing training and development opportunities. Furthermore, a periodical study focusing on employee engagement at IKS should be conducted to keep up with the changing phenomenon.


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